Are our products nut free?
Most of our products in Daiana Chocolates and John Garden Nut products contains trace of nuts. Hence we do not recommend you to comsume these two product range. Please consult your doctor for advise.
How should I store Daiana's Products?
All Daiana Chocolate product range should store in air conditioned environment or fridge between 18-24 degree celsius. For non chocolate products, can be stored in room temperature 24-28 degree celsius, avoid sunlight.
How should I store John Garden's Products?
All John Garden Nuts product range should be stored in an air-conditioned environment or fridge between 18-24 degrees Celsius. Snack products can be stored at room temperature 24-28 degrees Celsius and avoid sunlight.
How should I store Feenix & UniKorn Canned Products?
Snack products can be stored at room temperature 24-28 degrees Celsius and avoid sunlight.
I would like to cancel or amend the order I just ordered online
Sure, just email us at firstname.lastname@example.org and we will adjust your order accordingly
Delivery / Shipping Information
Please refer to our delivery information below:
- Normal Delivery: $6.90 per location, next day delivery.
- Express delivery: $10.00 per location, within 3-5 hours.
- Missed Delivery Second attempt Delivery: $10 on top of first attempt delivery charge.
Free Normal Delivery $50.00 above – The above mentioned does not apply to the location or condition as stated below. Army Camps and Sentosa or any other area that are hard to access and areas which required an entry fee.**(Additional $10 delivery fees might be incurred for exceptional locations).
Delivery Timing: 09:30 hrs – 17:30 hrs
In the event of any time range to avoid, please indicate in the remarks before checking out. Alternatively, please give us a call. Do note that the request is not a guarantee. If we are unable to meet your request, we will give you a call to rearrange the time of delivery to your convenience.
Return and Exchange Policy
Items can only be exchanged if there is a defect with the products or wrong item sent. For defective products, you can exchange your items within 7 days from the delivery date as we will not be able to guarantee the quality for any period longer than that since we can’t confirm the storage condition on your end.